ADDRESS

 Postal: PO Box 574, Sutherland   NSW 1499

 Main Office: Unit 9,
 9-11 Ethell Road
 KIRRAWEE  NSW  2232
 
 CONTACT
 
 Tel: 1300 365 539

 Fax: 02 9521 5211                 

 Email: admin@ozstair.com.au

FREQUENTLY ASKED QUESTIONS
 
What is the most suitable timber to use for my staircase?
This depends on many factors. The most common answer is to match the species of timber flooring/
carpet you are using on your down stairs floor. It is important to remember that the staircase is the bridge
between your lower floor and upper floor and in most cases will be seen by your guests. If you give us a call we can
discuss the benefits of different kinds of timber and recommend the most suitable for your needs.
  
What material should I make my stairs from?
Timber, Mild Steel & Stainless Steel make excellent structural components for stairs. Generally a timber is
used as tread material for its acoustic value when walked on and often found to be more aesthetically
pleasing than steel, however it all depends on personal taste. All the materials that Oz Stair use are of the
highest grade so you can be assured no matter what material you choose, you will get an exceptional quality stair.
 
How much does a staircase cost?
This is a very common question and is very difficult to answer. Stairs can range from around $2000.00 to
$20,000.00 including installation with the average stair being around $3500.00 – $6000.00. For an accurate
price of your staircase requirements we can come free of charge to the site or you can post, fax or email plans.
 
How long until I get my stairs after ordering?
Lead time for your staircase depends on many factors. Material availability, construction method of
your stair & industry changers throughout the year all effect how long it takes to receive your staircase
 from order. A standard staircase on average takes no longer then 3-4 weeks from order.

 
Do you design staircases?
Yes, we can custom make staircases according to your requirements and design a staircase that
best suits your needs. Staircases are often designed by an architect or drafts person and in this situation
 we are happy to work with that person to ensure you get the staircase you desire. If you
have your own plans, we can assist in advising whether the staircase will fit and provide options to
 you in the event the design has to be changed due to size constraints.


Do you only build timber stairs?
No, Oz Stair also builds and installs Mild Steel Stringers & Balustrade, Stainless Steel Balustrade with Swaged
Cables or Glass and much more. Please call Oz Stair for more information on the extensive range of stairs
 and balustrades we offer.

Do you also build steel staircases?

Yes, Oz Stair can build staircases with Steel Stringers including the popular Mono Stringer. Send your
ideas via Fax or E-mail so we can see if we can help you build your staircase.
 
What type of timber do you use for your wooden stairs and balustrades?
Can I choose the type of timber I want?
Yes you can, providing we can get the timber in the sizes we require for manufacture. Most timbers are
available to match your timber flooring. A Sales Consultant can help you with your choice and advise the availability
of the timber you would like to use.

Which type of timber do you most commonly used?
The most common staircase material used for staircases is one of four.
Pine, MDF, Maple and Victorian Ash are the most cost effective and commonly used material for staircase construction.
                                      
Do you manufacture all types and designs of staircases?
Oz Stair can manufacture and install most types of staircase designs.
 
Do you build spiral staircases?
Yes – these are usually more expensive then a straight stair.
 
Do you have a showroom or display?
Not at present.
      
Is your design and quote service free of charge?

Yes - our first measure and quote is free of charge and you are under no obligation to proceed with the job through our company.
 
 
 
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